iOS-app应用市场过审“注销账号”功能修改
问题背景
最近location iOS app审核时,遇到一个问题:
目前app的设置页中,按照苹果要求,设置了“注销客户”,点击会提示联系客服电话。但最新一次审核结果的意思是,要能够不联系客服就直接注销。
最终在后端的配合下,修改app后重新提交审核并通过。
审核驳回原文
Guideline 5.1.1(v) - Data Collection and Storage
We noticed that your app supports account creation but does not include an option to initiate account deletion that meets all the requirements. Specifically:
- Your app requires users to call to complete account deletion.
The process for initiating account deletion must provide a consistent, transparent experience for App Store users.
Next Steps
It would be appropriate to revise your app to address the issues identified above and resubmit your app once the account deletion option meets all the requirements.
If you believe your current account deletion option meets all the requirements, either because your app operates in a highly-regulated industry or for some other reason, reply to this message and provide additional information or documentation.
Resources
- Review frequently asked questions and learn more about the account deletion requirements.
iOS App 2.21.0App 版本 拒绝原因:
5.1.1 Legal: Privacy - Data Collection and Storage
问题拆解
按照审核要求,需要实现这样的效果:
1.注销用户,二次确认后,请求接口注销
2.注销后,达到的功能效果
a.注销后无法登录,变为未注册
b.用之前的账号/手机号能重新注册,看不到之前的数据
具体实现
1.App端增加二次确认弹框,并请求接口注销用户。
2.后端,请求中台账号中心接口,将当前用户从租户下移除。